Best British Soap (viewer-voted)
Coronation Street
Doctors
EastEnders
Emmerdale
Hollyoaks – WINNER
Best Actor (viewer-voted)
Jack P Shepherd (David Platt, Coronation Street)
Danny Dyer (Mick Carter, EastEnders)
Zack Morris (Keegan Baker, EastEnders)
Jeff Hordley (Cain Dingle, Emmerdale)
Gregory Finnegan (James Nightingale, Hollyoaks) – WINNER
Best Actress (viewer-voted)
Alison King (Carla Connor, Coronation Street)
Lorraine Stanley (Karen Taylor, EastEnders)
Lucy Pargeter (Chas Dingle, Emmerdale) – WINNER
Stephanie Davis (Sinead Shelby, Hollyoaks)
Lauren McQueen (Lily McQueen, Hollyoaks)
Villain of the Year (panel-voted)
Greg Wood (Rick Neelan, Coronation Street)
Matthew Chambers (Daniel Granger, Doctors)
Ricky Champ (Stuart Highway, EastEnders)
Claire King (Kim Tate, Emmerdale)
Nathan Sussex (Buster Smith, Hollyoaks) – WINNER
Best Comedy Performance (panel-voted)
Patti Clare (Mary Cole, Coronation Street)
Sarah Moyle (Valerie Pitman, Doctors) – WINNER
Tameka Empson (Kim Fox, EastEnders)
Nicola Wheeler (Nicola King, Emmerdale)
Jessamy Stoddart (Liberty Savage, Hollyoaks)
Best On-Screen Partnership (panel-voted)
Simon Gregson and Kate Ford (Steve and Tracy McDonald, Coronation Street)
Ian Midlane and Adrian Lewis-Morgan (Al Haskey and Jimmi Clay, Doctors)
Roger Griffiths and Kara-Leah Fernandes (Mitch and Bailey Baker, EastEnders) – WINNER
Lucy Pargeter and Dominic Brunt (Chas Dingle and Paddy Kirk, Emmerdale)
Nick Pickard and Alex Fletcher (Tony and Diane Hutchinson, Hollyoaks)
Scene of the Year (panel-voted)
Gail’s monologue (Coronation Street) – WINNER
The crash (Doctors)
Shakil’s funeral (EastEnders)
Cain’s confession (Emmerdale)
Brody confronts his abuser (Hollyoaks)
