Travel

Stansted Airport ranked the worst airport in the UK for delayed flights – while Belfast comes out on top for punctuality


LONDON Stansted was the worst airport in the UK for delayed flights last year, according to a new investigation.

Flights leaving the Essex airport were late by 25 minutes on average in 2018.

 London Stansted had the worst flight delays in 2018

Getty – Contributor

London Stansted had the worst flight delays in 2018

The Civil Aviation Authority (CAA) data was analysed by Press Association to reveal the airports suffering from the most delays.

A consumer group described the figure as “completely unacceptable” for the airport, the fourth busiest airport in the UK.

It is a hub for a number of low-cost eastern European airlines as well as being the largest base for Ryanair.

Birmingham and London Luton recorded the joint second worst punctuality performance, with aircraft typically taking off 19 minutes behind schedule.


FLIGHT FIGHT How to claim compensation if your flight is delayed or cancelled


The ranking takes into account every scheduled and chartered flight from 24 major UK airports with cancelled flights not included.

Flights across all featured airports were delayed by an average of 16 minutes in 2018.

Belfast City recorded the best performance with a figure of just eight minutes.

Liverpool Airport was in second place (10 minutes), followed by Doncaster Sheffield, Exeter and Bournemouth (12 minutes).

 Belfast Airport was found to be the most punctual

Alamy

Belfast Airport was found to be the most punctual

Rory Boland, editor of consumer magazine Which? Travel, said: “It’s completely unacceptable for passengers to be regularly delayed by nearly half an hour.

“These delays aren’t just an inconvenience but can leave holidaymakers hundreds of pounds out of pocket because of missed connections, transfers and fines for picking up their hire car late.

“While compensation is available for delays of over three hours, airlines should stop passing the buck and make it easier for their passengers by finally introducing automatic compensation.”

A spokesman for London Stansted said: “Following a particularly challenging summer last year when adverse weather and air traffic control issues had a dramatic impact on airline on-time performance, Ryanair committed to a multi-million-pound investment in additional resourcing and equipment to support its ground operation at London Stansted.

London Stansted flights delayed after runway tarmac is damaged sparking emergency works

“This investment has already helped deliver significant service improvements to flight punctuality.”

Trade body the Airport Operators Association (AOA) said delays are caused by a “range of factors”.

Last year featured a blast of cold weather due to the Beast from the East and strikes by air traffic controllers in countries such as France and Belgium.

The AOA added that disruption is also caused by the capacity of UK airspace being constrained.

The aviation industry is working with the Department for Transport to modernise the way flights are managed to improve resilience and boost capacity.

Flights from London Stansted faced delays last week after runways were damaged, leading to emergency works.

The runway was closed for nearly an hour while passengers complained of flight issues.

If your flight is delayed, you can claim up to £530 in compensation depending on the duration and length of flight.





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