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Walmart welcomes robot takeover with devices that fulfill grocery orders and scan aisles


Walmart welcomes the robot takeover by using machines to fulfill grocery orders and adding shelf-scanning devices to more than 650 stores in a bid to take on Amazon

  • Amazon is using robots in its stores in order to compete against Amazon
  • A robotic system is fulfilling grocery orders at a Supercenter in New Hampshire
  • Shelf-scanning devices will be added to 650 more stores around the country
  • These robots look for empty shelves or problems as it roams through the aisles  

Walmart is embracing a robot takeover in a bid to compete with Amazon.

The Arkansas-based firm is using robots to fulfill grocery orders in one of its Supercenters and is set to add shelf-scanning machines to 650 additional stores by the end of the summer.

The shift is aimed at reducing costs, improving store performance and gaining credibility in its battle against to reign supreme as the king of retail.

Walmart announced it would soon incorporate automated robotic carts, called Alphabots, in one of its superstores in Salem, New Hampshire in 2018.

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Walmart is using robots to fulfill grocery orders in one of its Supercenters and is set to add shelf-scanning machines (pictured) to 650 additional stores by the end of the summer.

Walmart is using robots to fulfill grocery orders in one of its Supercenters and is set to add shelf-scanning machines (pictured) to 650 additional stores by the end of the summer.

The system has now been implemented inside a 20,000-square-foot warehouse-style space.

It uses autonomous carts to retrieve ambient, refrigerated and frozen items ordered for online grocery.

Once products have been retrieved, Alphabot takes them to a workstation where a human employee will then check the order, bag it and send it out for delivery.

People will also be tasked with picking produce and other fresh products by hand, but Alphabot is said to ‘help make the retrieval process for all other items easier and faster.’

Walmart announced it would soon incorporate automated robotic carts, called Alphabots, in one of its superstores in Salem, New Hampshire in 2018. The system has now been implemented inside a 20,000-square-foot warehouse-style space 

Brian Roth is a senior manager of pickup automation and digital operations for Walmart US, said: ‘By assembling and delivering orders to associates, Alphabot is streamlining the order process, allowing associates to do their jobs with greater speed and efficiency.’

‘Ultimately, this will lower dispense times, increase accuracy and improve the entirety of online grocery.’

‘And it will help free associates to focus on service and selling, while the technology handles the more mundane, repeatable tasks.’

Alphabots (pictured) snatch up ordered items, which are stored 'warehouse-style,' and then ferry them to Walmart associates at one of four different stations

Alphabots (pictured) snatch up ordered items, which are stored ‘warehouse-style,’ and then ferry them to Walmart associates at one of four different stations

The system’s fully autonomous bots operate on three axes of motion, constituting a more flexible system than is typically found in traditional fulfillment centers and warehouses.

Because the carts that carry items move both horizontally and vertically without any lifts or conveyors, there are fewer space constraints to consider, which should make adoption of the system easier across stores.

The robots are constantly gathering data about products, which allows Walmart to understand the needs of its customers and design new protocols to improve delivery experience.

‘We never want to be in a position to tell an online grocery customer they can’t have an item,’ Roth said.

Bossa Nova (pictured)  is six feet tall and roams the aisles looking for empty shelves or problems.

Bossa Nova (pictured)  is six feet tall and roams the aisles looking for empty shelves or problems.

‘We’ll be able to look at datasets and fairly say ‘these two brands of pasta are typically bought together,’ or ‘here’s an item a consumer buys often,’ and use that information to make more informed substitutions.’

The company is also using new technologies in other locations across the country and is set to add shelf-scanning robots to 650 more US stores by the end of the summer –bringing the total up to 1,000, Bloomberg reported.

The robots, called Bossa Nova, are six feet tall and roam the aisles looking for empty shelves or problems.

Walmart says the shelf-scanners can reduce tasks that once took as long as two weeks into a twice-daily routine.

HOW IS WALMART HARNESSING TECHNOLOGY TO COMPETE WITH ITS RIVALS?

Last year, Walmart revealed it is rolling out shelf-scanning robots in more than 50 U.S. stores to replenish inventory faster and save employees time when products run out.

The approximately 2-foot (0.61-meter) robots come with a tower that is fitted with cameras that scan aisles to check stock and identify missing and misplaced items, incorrect prices and mislabeling.

The robots pass that data to store employees, who then stock the shelves and fix errors.   

Out-of-stock items are a big problem for retailers since they miss out on sales every time a shopper cannot find a product on store shelves.

Wal-Mart, the world’s largest retailer has been testing shelf-scanning robots in a handful of stores in Arkansas, Pennsylvania and California.

 And, one of Walmart Inc’s best chances at taking on Amazon.com Inc in e-commerce lies with six giant server farms, each larger than ten football fields.

These facilities, which cost Walmart millions of dollars and took nearly five years to build, are starting to pay off.

The retailer’s online sales have been on a tear for the last three consecutive quarters, far outpacing wider industry growth levels.

Powering that rise are thousands of proprietary servers that enable the company to crunch almost limitless swathes of customer data in-house.

 



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