Transport and mobility services company ESP Group has appointed Theresa Slevin as its new chief executive officer.
She takes over from current CEO Terry Dunn tomorrow. Slevin is managing director of Journeycall, an award-winning Scotland-based contact centre which is part of ESP Group. Journeycall provides a knowledge based services in the public transport and smartcard industries.
Dunn remains owner of the company but is stepping away from the operational side of the business to focus on the strategic future of the ESP Group and becomes executive chairman.
Slevin, who joined the company in 2006, said: “My journey with the ESP Group has been fantastic and this is an exciting time for both myself and for our company in this industry.
“Travel options are continually changing as a result of innovation and uncertain economic and political climates, so it’s important that our future initiatives can adapt to evolving circumstances while enhancing the customer’s experience.
“We are continually innovating and looking at how we can sustain our position as the supplier of choice to our current and potential clients alike and I am excited about leading the company through its next steps by delivering positive change while ensuring a profitable future.
“I would like to thank Terry for his support over the last few years and I look forward to working with him to deliver the next stage in our company’s successful journey”.
Dunn, who founded ESP Group in 1994, added: “Theresa has shown excellent leadership and business acumen over the years, producing impactful results that have generated positive business outcomes and helped secure the future of our group.
“As we move into the next phase of our internal development, I am pleased to be handing over the future of this company to such a dedicated and dynamic leader.”
