WALKERS is urgently recalling bags of Doritos over concerns an undeclared ingredient could trigger allergies.
Doritos Tangy Cheese flavoured crisps contain soya despite the allergen not being listed on the ingredients.
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Allergy to soy, a product of soybeans, is a common food allergy in the UK.
In some cases people can go into life-threatening anaphylactic shock.
The Food Standards Agency has issued an alert warning customers about the serious labelling error.
A statement on the agency’s website reads: “Walkers Snack Foods is recalling Doritos Tangy Cheese as a precautionary measure because it contains soya which is not accurately declared on the label.
“This means the product is a possible health risk for anyone with an allergy to soya.
“If you have bought the above product and have an allergy to soya, do not eat it.”
The agency advises shoppers with a soy allergy to return the recalled product to the store from where it was bought for a full refund.
The affected packs are 180g in size and have a best before date of June 6, 2020.
All products with best before codes of June 13, 2020 and after are not affected.
Doritos Tangy Cheese Recall – Batch Codes
Doritos with a best before date of June 6, 2020
06 06 20 GBC 205 364
06 06 20 GBC 205 363
06 06 20 GBC 203 364
06 06 20 GBC 203 363
06 06 20 GBC 202 364
06 06 20 GBC 202 363
Pack size 180g
In a point-of-sale notice, Walkers said the product is safe for those without an allergy to soya, but it may not taste as it should.
These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product.
If you have one of the affected packs call Walkers’ consumer care line on 0800 274777 to receive a full refund.
For customers in the Republic of Ireland call 1800 509 408.
In November 2018 the crisp giant also recalled Sensations Thai Sweet Chilli crisps because it hadn’t correctly emphasised on the packets that the snacks contain wheat.
Matalan recently recalled a range of hot water bottles safety and quality concerns.
Your product recall rights
PRODUCT recalls are an important means of protecting consumers from dangerous goods.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
