“I had to sit in a crematorium while my aunt was buried and because I wasn’t living in the same household as my brother or sister.
“I had to sit in a pew by myself with my baby daughter on my lap, all in floods of tears and couldn’t hug each other.”
Unable to contain her emotions, Charlene continued: “I stood by the graveside as grave diggers were filling that grave and watching my cousin in floods of tears and not being able to hug her because we were following the rules. Because we didn’t know what else to do.
“We were told we had to follow the rules so we were following the rules with the understanding that those in charge were also doing the same thing.”