Time to bin letters making dubious solar claims

We have had solar panels on our roof for some years and all is working well. Last week we received a letter from the British Trading Solar Association warning us that the five-year warranty on our inverter was due to expire. It invited us to book a free health check and service. I have never heard of the BTSA and it did not install our system. Can you shed any light on this?
, London

In March this year the Microgeneration Certification Scheme issued a warning about these letters, and told people to bin them. They appear to be a ruse to get people to sign up to unnecessary services or similar. I’d suggest you follow this advice.

And SS from Lichfield says readers should also be aware of a fake TV licence email that is doing the rounds. It invites recipients to update their bank details via a link embedded in the email.

There have been lots of letters going out recently from the actual TV Licensing body concerning the ending of free licences for the over-75s.

As ever, be wary of any web link in an email, however official it looks.

We welcome letters but cannot answer individually. Email us at or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number. Submission and publication of all letters is subject to terms and conditions


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