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Samsung admits it suffered a data breach that exposed the details of 150 users


Samsung admits it suffered a data breach that exposed the details of 150 users following a ‘technical error’

  • Samsung confirmed the leak of 150 users’ personal information to The Register  
  • Comes less than a week after thousands received a bizarre ‘1’ notification  
  • It is believed the two events are separate and completely unrelated  
  • Samsung says users who were affected by the breach will be notified directly 

Samsung has admitted up to 150 Samsung users were victims of a cyber-security breach which  exposed their personal details. 

It comes just days after a bizarre and unexplained ‘1’ notification was sent around to thousands of bemused Samsung customers via the Find My Mobile app. 

Samsung says the two are unrelated but users who were affected by the breach will be notified directly the company.  

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Samsung has admitted up to 150 Samsung users were victims of a cyber-security breach which exposed their personal details. It comes just days after a bizarre and unexplained '1' notification was sent to thousands of users

Samsung has admitted up to 150 Samsung users were victims of a cyber-security breach which exposed their personal details. It comes just days after a bizarre and unexplained ‘1’ notification was sent to thousands of users 

It appears the two gaffes are unrelated but the 1 notification on Thursday encouraged some users to change their online password just to be safe. 

In doing so, they came across the personal details of other customers. 

The Register first reported the news and Samsung later confirmed the incident.  

Speaking to The Register, a Samsung spokesperson said: ‘A technical error resulted in a small number of users being able to access the details of another user.

‘As soon as we became of aware of the incident, we removed the ability to log in to the store on our website until the issue was fixed.’

In a later update, Samsung elaborated and explained ‘less than 150 customers were affected’. 

The exact information revealed is unknown and it is not known if any of the information was used in the wild by hackers or criminals.

It appears the two gaffes are unrelated but the 1 notification on Thursday encouraged some users to change their online password just to be safe

It appears the two gaffes are unrelated but the 1 notification on Thursday encouraged some users to change their online password just to be safe 

WHAT IS FIND MY MOBILE? 

Find My Mobile is a service provided by Samsung that helps their mobile customers locate their device.

It shows them a pin-drop on a map denoting the whereabouts of their phone or tablet. 

Find My Mobile can even be used to unlock user phones if they forget their PIN or password.

To use this service, Samsung phone users must be signed in to your Samsung account on their device. 

Last Thursday, Samsung had to apologise to its UK smartphone users after they unexpectedly received a random notification during the night. 

The notification, which simply said ‘1’ twice and was sent by Samsung’s Find My Mobile service, drained as much as 20 per cent of users’ batteries.

Samsung smartphone users have suggested that the notification could be due to a security breach due to the fact they’ve never even signed up for the service.

After being prompted for an explanation on social media, Samsung took to Twitter to apologise for the notification, which was unintentional.

‘This notification was confirmed as a message sent unintentionally during internal testing and there is no effect on your device,’ the company said.

‘Samsung apologises for any inconvenience this may have caused to our customers and will work to prevent similar cases from occurring in the future.’

Among the devices that received the notification at various times throughout the morning were the Galaxy S7, Galaxy A50 and Galaxy Note 10.





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