Saks Fifth Avenue reopens NYC flagship with new services

New York City was given the green light to resume in-store retail
on Tuesday, and Saks Fifth Avenue has announced the reopening of its

The Fifth Avenue store will open on Wednesday, marking the
completion of Saks’ phased approach to reopenings of its 40-store
fleet across the U.S. and Canada. The location will have modified
services to ensure a safe and comfortable shopping experience.

Customers can opt to schedule appointments to shop before or after
public store hours, or participate in video conferences with a style
advisor to virtually shop from the New York flagship. The retailer
will also offer an invitation-only service to allow customers to try
items on at home. Shoppers will be charged for what they keep and
Saks will pick up the rest.

“The reopening of our New York flagship store is a pivotal
milestone for Saks Fifth Avenue and another opportunity for us to set
the standard for delivering a safe, easy and personalized shopping
experience,” Marc Metrick, president of Saks Fifth Avenue, said in a
statement. “With a fashion-forward merchandise assortment and
unparalleled service offerings and experiences, our flagship serves as
the beacon for our entire store fleet. We look forward to our grand
reentrance to New York and showcasing new and innovative ways to shop
while maintaining the high level of service for which Saks is

Saks is also implementing new health, safety and social distancing
measures in its store, including enhanced cleaning protocols, required
face coverings and limiting the use of its elevators to seniors and
those with health issues.


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