NatWest's online glitch reveals wrong accounts

NatWest bank signImage copyright
Getty Images

Customers of NatWest’s online business banking service have seen other companies’ balances and transactions after logging in.

Bankline allows online management of accounts and says on its website that it offers “security you can trust”.

But customers have said that after logging in, they have seen details of a different account holder.

NatWest said it was working with customers who had been affected and it was dealing with the issue.

One customer who could see the wrong details said the site closed down the view soon after the problem occurred.

“We are aware of an issue relating to Bankline. We are working hard to resolve this issue and are supporting customers who have been impacted,” said a spokeswoman for RBS, which owns NatWest.


READ  US casino operator Caesars agrees £2.9bn William Hill takeover

Leave a Reply

This website uses cookies. By continuing to use this site, you accept our use of cookies.