- Huw Hughes
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Fast-fashion retailer Missguided has teamed up with InPost UK for a new
contact-free collection and returns service.
Missguided’s shoppers will now be able to collect and return items of
clothing using InPost’s 24/7 self-serve parcel lockers which are found
throughout the country at train stations and supermarkets, among other
places.
It comes as shoppers remain cautious about returning to physical retail
stores since lockdown was lifted at the beginning of June.
“We’re constantly looking to be on the forefront and improve our
customer experience. Partnering with InPost gives us a unique position with
a delivery service that is open around the clock with the added benefits of
being contact-free and also more environmentally friendly than home
delivery,” Karl Harwood, head of distribution at Missguided, said in a
statement.
“As we continue to see a real change in consumer behaviour not only
towards online shopping, but in customers wanting more control over their
deliveries – InPost Lockers will be a great addition to our delivery
options. Offering a service that has minimal failed delivery rate is also
hugely compelling.”
Photo courtesy of Missguided and D&P
