- Huw Hughes
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Marks & Spencer has appointed Katie Bickerstaffe as its chief strategy
and transformation director, effective 27 April.
In her new position, Bickerstaffe will be tasked with developing and
overseeing the delivery of the business’s ongoing transformation strategy
and will lead the strategy team, M&S Bank and Energy teams and IT.
She will be replacing current strategy director Melanie Smith who is now
CEO of Ocado Retail.
Bickerstaffe is currently a non-executive director for the British
retailer and was previously executive chair of SSE Energy Services, one of
Britain’s largest energy and services providers. She was also chief executive
UK and Ireland of Dixons Carphone plc, where she was credited with leading the
transformation of its retail estate, e-commerce and the launch of its ‘knowhow’
services business.
Additionally, she has worked at well-known food retail and consumer
companies including Kwik Save, PepsiCo, Unilever, Dyson and Somerfield.
Marks & Spencer CEO Steve Rowe said in a statement: “Katie has been a
great help to me and the wider management team in her role as a
non-executive director and I am delighted that she will now be part of the
executive team. Her experience in leading roles at UK food and non-food
retailers and track record of delivering large-scale change will be
invaluable as we accelerate our transformation.”
Bickerstaffe said: “Marks & Spencer is a fantastic brand with huge
potential. I’m really looking forward to working with the management team
to step-up the pace of the transformation.”
Photo credit: Marks & Spencer
