Travel

Luggage: Passengers could face lost luggage if they make this common mistake


Lost luggage is a worst-case-scenario for those who opt to travel with checked luggage. However, it turns out that passengers could prevent their bags from going missing if they follow one simple piece of advice.

They often feature a barcode to be scanned, which will automatically transfer the bag to the correct flight.

However, if the wrong tag is scanned this means luggage can end up jetting off to an unexpected location.

“Remove old tags, if you have a bag tag from two years ago, as well as a load of other ones, it takes us infinitely longer to find the right date, for where it’s supposed to be going,” agreed a second baggage handler.

“God forbid we actually misinterpret it and send it to the wrong place, this almost always happens because the tags are confusing and we only have an hour to sort 800 bags going to three places.”

One way passengers can help speed up the process of finding a lost bag is to ensure that they always attach their name and contact details to their suitcase.

“Fill out the name and address form that is attached or built-in,” advised the baggage handler.

“If your luggage is for whatever reason misplaced, if we have no contact number to phone, we won’t be able to contact our superiors to say ‘Mr. Smith’s bag tags have come off, which flight/train was he on so we can reprint them.’

“We don’t want to go through your belongings looking for a name, so make sure it’s on there!!”

Holidaymakers should also ensure they have adequate travel insurance in place.

This is vital in the rare event that a suitcase can not be located for some time, or at all.

Anna Sant, travel insurance expert at MoneySuperMarket told Express.co.uk: “As soon as you book your holiday – even if it’s within your own country – it’s important that you take out insurance to ensure you and your possessions are protected.

“When taking out a policy, pay close attention to the baggage cover, which will cover you if your baggage is lost, damaged or stolen while you’re travelling.

“Some insurers only cover up to £1,000 worth of items, so it’s worth checking that you have the right level of cover for your needs.”





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