Politics

Internet providers will remove data caps to boost Brits stuck at home during coronavirus


INTERNET providers will remove data limits to boost Brits stuck at home during the coronavirus crisis.

The scrapped cap comes with the nation under strict orders not to leave home.

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 The announcement will keep Britain connected during the outbreak

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The announcement will keep Britain connected during the outbreak

Internet service providers and mobile operators including BT/EE, Openreach, Virgin Media, Sky, O2 and Vodafone have all agreed to the measures.

They are designed to ensure all Brits have access to telecoms services during the lockdown.

The removal of data caps will apply to all fixed broadband services, while the firms have agreed to offer generous packages to the most vulnerable.

Digital secretary Oliver Dowden said: “It’s fantastic to see mobile and broadband providers pulling together to do their bit for the national effort by helping customers, particularly the most vulnerable, who may be struggling with bills at this difficult time.

“It is essential that people stay at home to protect the NHS and save lives. This package helps people to stay connected whilst they stay home.”

The providers have all pledged to “work with customers who find it difficult to pay their bill as a result of Covid-19 to ensure that they are treated fairly and appropriately supported.”

Some providers have sugggest they will not cut off  customers struggling to pay their bills, and new low-cost deals will be offered.

Watchdog Ofcom’s chief executive Melanie Dawes said: “We recognise providers are dealing with unprecedented challenges at the moment.

“So we welcome them stepping up to protect vulnerable customers, at a time when keeping in touch with our friends and families has never been more important.”

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