Instagram and Facebook are restoring service after a ‘major outage’ left thousands of users unable to refresh feeds or upload photos or videos on either site
- Problems started at around 2pm GMT, according to Downdetector
- The majority of users are reporting problems with their news feeds
- Users in the UK, East Coast of the United States and Brazil are the worst affected
Instagram and Facebook are restoring service after a ‘major outage’ Thursday left thousands of app users claiming they are unable to refresh their feeds or upload photos or videos.
Instagram, which is owned by Facebook, began experiencing issues around 2pm GMT, according to Downdetector, which monitors online outages.
Downdetector’s outage map shows that users in the UK, East Coast of the United States and Brazil were the worst affected.
Instagram has been experiencing issues since around 2pm GMT, according to Downdetector, which monitors online outages
Users in the UK, East coast of the United States and Brazil appear to be the worst affected by the Instagram outage
The majority of users reporting problems with their news feeds, while others experienced problems logging into the app and accessing the Stories feature.
‘My Instagram is dead. All photos and stories inaccessible. Keep getting “something went wrong” everytime I refresh. I logged out and tried to get back in – I can’t get in at all now. Fix this… I don’t want to lose all those memories!’ one desperate user wrote on the Downdetector forum.
The Facebook and Facebook Messenger apps started experiencing issues at around the same time, according to Downdetector – although the problems seem to be less widespread.
Facebook users are complaining they are unable to login, and that they can’t upload pictures, with a few reporting a ‘total blackout’.
‘Nothing but a blank page….maybe families will be able to spend more time with each other on Thanksgiving and put their phones down,’ one user in the US wrote on the Downdetector forum.
Problems at Facebook also started at around 2pm GMT this afternoon
Although there are fewer outage reports, they appear to be affecting people more widely around the world
Commenting on the outage, a Facebook company spokesperson told Mail Online: ‘We’re aware that some people are currently having trouble accessing Facebook’s family of apps.
‘We’re working to get things back to normal as quickly as possible.’
Unable to access two of the world’s biggest social media platforms, many turned to Twitter to vent their frustrations using memes:
Facebook and Instagram users turned to Twitter to vent their frustrations with memes
