HP recalls over 25,000 MORE laptop batteries two months after first revealing flaws that could cause them to burst into flames
- HP has expanded an earlier recall to include over 28,500 lithium ion batteries
- The recall announcement had been delayed due to the government shutdown
- With the latest recall, HP has now recalled a total of 78,500 of its batteries
- Firm recommends users download an update that turns on ‘battery safety mode’
HP has recalled tens of thousands of additional laptop batteries over fears they could catch fire.
The hardware giant is expanding an earlier recall to now include a further 28,500 lithium ion batteries, bringing the total number up to 78,500, according to an announcement from the U.S. Consumer Product Safety Commission (CPSC).
It follows HP’s announcement last January that it was recalling some 50,000 batteries.
The announcement also marks the third time HP has issued a battery warning in the last four years.
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HP is expanding an earlier recall to now include a further 28,500 lithium ion batteries, bringing the total number up to 78,500. It follows an earlier recall last January of 50,000 batteries
CPSC made the announcement on Tuesday, but HP actually made its latest recall public on January 17th.
The delayed announcement from the CPSC was due to the government shutdown, which lasted from December 22nd, 2018 until January 25th, 2019, making it the longest ever shutdown in U.S. history.
HP said it expanded the recall of laptop and mobile workstation batteries due to concerns about additional ‘fire and burn hazards.’
‘HP has received eight new reports of battery packs in the U.S. overheating, melting, or charring, including one report of minor injury and two reports of property damage totaling $1,100,’ CPSC explained.
The batteries were installed in notebook computers and mobile workstations sold between December 2015 and April 2018.
They were also sold separately from December 2015 through December 2018.
CPSC recommended that consumers ‘immediately’ visit HP’s website, where it has a dedicated page for users to check whether their battery is affected by the recall.
HP has also urged users not to attempt to remove the batteries themselves, as it could be hazardous.
HP expanded the recall of laptop and mobile workstation batteries due to concerns about additional ‘fire and burn hazards.’ The firm received eight new reports of overheating batteries
‘These batteries have the potential to overheat, posing a fire and burn hazard to customers,’ the firm explained.
‘For this reason, it is essential to recheck your battery, even if you did so previously and were informed that it was not affected.
‘However, if you have already received a replacement battery, you are not affected by this expansion.’
HP said it’s providing battery replacement services by authorized technicians at no extra cost.
Additionally, the firm is releasing an update that puts affected hardware in ‘battery safety mode, so that the notebook or workstation can be safely used without the battery by connecting to an HP power adaptor.’
Instructions are available on HP’s website that explain how to active battery safety mode.
The firm recommends that users turn on battery safety mode immediately.
