BORIS Johnson is expected to unveil his plan to fix social care in days as figures show the sector is facing its biggest staffing crisis.
It comes as a poll reveals 78 per cent of care home bosses say staff recruitment has never been harder.
One in three of 843 quizzed are handing back work to councils because they cannot do it all.
The survey of 843 providers piles yet more pressure on the PM to unveil his plan to fix the system when MPs head back to Parliament from their summer holidays next week.
Tracey Weare, boss at Candlelight Care in Glastonbury, Somerset, told ITV News it was “soul destroying” having to turn away families seeking care who see homes like hers as their “last glimmer of hope”.
She said: “When you’ve got somebody on the phone crying because they’ve been told to source their own care and they’ve been ringing up providers trying to source a package and you’re probably the last one on their list, you’re their last glimmer of hope.
“And then you have to turn around to them and say you can’t help.”
Downing Street officials said no final decision on the social care plan had yet been taken.